New Subscribers Help and Tips

How to Subscribe to WebFlicks

Visit our Subscribe web page and follow the simple step-by-step instructions. You must be at least 18 years of age and have a valid credit card in order to join WebFlicks so that if you like the trial and don't cancel we will not have to interrupt your service for you to continue.

The service is available throughout Australia and we use Australia Post to deliver all of the DVD's

What Payment Types are available?

WebFlicks accepts the following credit cards:

• Visa
• Mastercard
• Bankcard
• American Express
• Debit cards with Visa or Mastercard logo's

We use 128-bit SSL encryption through secure servers to process all transactions. For further details, visit the Security section of our Privacy Policy.

In order to protect your account, you are automatically logged out after 20 minutes of inactivity on any page.

Back to menu

How does WebFlicks work

Although what we do its very straightforward.

1. Subscribe on a Trial
2. Select what DVD's you want to rent – the more choices the better!
3. We dispatch via Post some of the movies that you want, depending on your plan
4. When you have watched them just put them in our postage paid covers into the Post
5. We send out some more discs from your selection

Back to menu

Selecting DVD's to rent

After you start your subscription you can choose a selection of movies you'd like to watch – the more the merrier. Search for movie titles, television shows, documentaries or browse through our recommendations list and click the Rent or Reserve (for those titles that may be soon to be released) buttons to add them to Your Selections, from which your DVD's will be sent from.

For tips on adding titles and what works best in our experience, visit How To Find The Movies You Will Enjoy.

You can choose to rent an entire series (such as a Television Series) or multi-disc set (such as a movie plus its bonus Add-on disc) by clicking just one button.

We don't necessarily send you all discs at once, but we will send out the discs in the correct order. For example, if you add a four disc set to Your Selections, we may send you the first two discs from that set, and then when you return those two, we'll send you the next two discs, but we won't send you say disc two before we send you disc one. Like a normal Video Shop we only have a number of each title, and if they say disc one is with other customers we will wait until disc one is returned before we send you disc two.

After you've selected some DVD's to watch, we'll dispatch them and our friends at Australia Post will deliver them to your letterbox.

Back to menu

What if different people in my household like different types of movies?

You can use our "group" facility to make sure you get a fair mix of, say, kids movies for the kids and more mature movies for the parents. Or set up your own group to match your household's movie preferences.

When we send out the movies we will try and send different movies from different groups to make sure that all family members are catered for.. Some of our customers use this feature rather than buying new DVD's from the stores for the toddlers, and it allows the kids to always have movies that they are interested in, and when they are bored of the movie, rather than putting it away, never to be seen again – just put it in the post and we will send another one!

Back to menu

How long does it take to get my movies?

WebFlicks delivers Australia wide through Australia Post, with new customers you will get your first 3 movies under the trial subscription within a few days of completing your registration.

Then every time you send one back then we'll send you another from your list of Selections within a few days. Sometimes some parts of Australia take longer to receive the post than others, but as soon as we send a disc in the mail, we will email you to let you know what is on the way, and what day we posted it to you.

Back to menu

How do you send the DVD's to me?

We post each DVD to you in its own specially designed reinforced WebFlicks DVD delivery envelope to your Postal Address. We pay all postage to you and a pre-paid postage envelope is included to send it back when you are ready – there are no hidden extras for you to pay, and no need to go looking for the elusive postage stamp!

Back to menu

No due dates or late fees?

We have a fixed monthly subscription fee where you can choose a plan to suit your viewing habits.

You can watch the DVD's for as long as you want, as many times as you want or swap them out any number of times for other titles up to the number in your plan. There are no additional charges for how long you have them out and no special date that you have to have them back by.

Back to menu

How do I return a DVD?

To return a DVD, simply put it into the postage prepaid return envelope we sent you with the DVD and pop it into any Australia Post mail box – it's easy, fast, and in built-up areas they are within a few minutes from anyone.

You can return each movie when you feel like it – there is no need to send all that you have back at once. So if you like one movie or T.V. show and want to watch it again and again you can.

Back to menu